Senior VoIP Architect EMEA
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif
My job at RingCentral is the Custom Engineering team as Senior VoIP Architect my responsibility is working for current and future RingCentral customers to design, implement and support proof of concept designs.
The day-to-day challenge is the designing solutions and to solve interconnecting legacy PBX platforms, customer applications to/into the RingCentral’s cloud architecture. This would include native SIP trunking, direct connectivity, or gateway solutions utilising legacy TDM interfaces.
The custom engineering team provides sophisticated technical support for issues related to the custom engineered solutions that are raised from the network and systems operations teams.